Privacy Policy

Who We Are

Zurbit LLC (“we,” “our,” or “us”) operates the website zurbit.com (the “Service”). This page explains what personal information we collect when you use our Service, why we collect it, and how it is handled. By using our Service, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

When you create an account, place an order, or contact us, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Billing address
• Order details and purchase history

This information is used to process your order, deliver your license key, provide customer support, and communicate with you about your purchase.

Payment Information

Payments are processed securely through our payment processor. Zurbit does not receive or store your full card number, expiration date, or security code. Our payment processor handles this information directly under its own security standards and privacy practices.

Information Collected Automatically

When you browse zurbit.com, certain information may be collected automatically, including your IP address, browser type, device type, and pages visited. This information is collected through cookies and similar tracking technologies. A full breakdown of the specific tools we use is available in our Cookie Policy, which currently includes Google Tag Manager, Google Analytics 4, Meta Ads and Events Manager, Microsoft Advertising, Google Ads, Google Ad Manager, Tidio Live Chat, and social media widgets from Facebook, Twitter, and Pinterest.

Why We Collect This Information

We use the information described above to:

• Process and fulfill your order, including delivering your license key by email
• Provide customer support and respond to inquiries
• Detect and prevent fraudulent orders
• Understand site usage and improve the Service
• Communicate updates related to your order when necessary

We do not use your personal information for purposes beyond those described in this policy without your consent.

Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share limited information with:

• Our payment processor, to complete your transaction
• Service providers who help us operate the Service, such as email delivery and live chat support
• Analytics and advertising partners listed in our Cookie Policy, in accordance with your cookie preferences
• Law enforcement or regulators, only where required by law

How Long We Retain Your Data

We retain order and account information for as long as necessary to fulfill orders, provide support, meet accounting and legal obligations, and resolve any disputes. You may request deletion of your account information at any time, subject to records we are required to retain for legal or administrative purposes.

Your Rights Over Your Data

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at contact@zurbit.com. We will respond within a reasonable timeframe.

Cookies

Our Service uses cookies and similar technologies to operate correctly, remember your preferences, and understand how the Service is used. You can control cookie preferences through your browser settings or through the options provided in our Cookie Policy.

Children’s Privacy

As explained in our Terms & Conditions, Zurbit is intended for users 18 and older, though 13 to 17 year olds may use the Service under the supervision of a parent or legal guardian who agrees to our Terms on their behalf. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can remove it.

Links to Other Sites

Our Service may link to external websites that are not operated by us, including the software publishers whose license keys we sell. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.