Help Center
We've got your back: easy guides to software and key activation.
Activation and Download Guides
How to Activate Windows
A simple guide to activating your Windows key after purchase, from entering your code to confirming activation.
How to Activate Office Applications
Step by step instructions for activating Microsoft Office or Microsoft 365 using the key you received.
Official Software Downloads
Direct download links for Windows, Office, and Microsoft 365, straight from Microsoft.
Frequently Asked Questions
Are your license keys genuine?
Yes. Zurbit supplies genuine software licenses intended for activation through the publisher's official activation systems. License type, compatibility, and device limits are shown on the relevant product page. If you experience an activation issue, our support team is available to help.
Why are your prices so much lower than retail?
We keep our prices competitive through volume purchasing and digital delivery. Since our products are delivered electronically, there are no physical packaging, shipping, or warehouse costs.
How fast will I receive my key?
Most orders are delivered by email within minutes. In some cases, delivery can take up to 30 minutes or require a short security check before the order is released.
How can I download or view my code or key?
Your license key, download information, and activation instructions are sent to the email address used during checkout. You can also access your order information from your Zurbit account.
Can I use a key on more than one PC?
This depends on the product and license type. Unless otherwise stated, the number of supported devices is shown on the individual product page.
What if I need help with activation?
If you experience an installation or activation issue, contact our support team by email or WhatsApp. Post-purchase support emails are monitored seven days a week, so customers can reach us whenever they need help with an order.
Do you offer refunds?
If a license key is invalid or cannot be activated, contact our support team. Eligible orders may receive a replacement or refund in accordance with our Refund & Returns Policy.
I deleted my delivery email. How can I recover it?
You can access your order information from your Zurbit account. If you still need assistance, email contact@zurbit.com and our support team can help you recover your download information.